RNMEDIA

Frequently asked questions.

This page clarifies how RNMEDIA works, what we do, and where our responsibility begins — and ends.

General

Is RNMEDIA a consulting agency?

No. RNMEDIA does not provide abstract consulting, strategy documents or theoretical recommendations. We publicly explain real products on camera and take visible responsibility for that explanation.

Is this marketing or advertising?

No. We do not promise reach, conversion or sales. Our role is explanation, expectation management and long-term trust building through clarity.

Product & Production

Do you use AI avatars, voices or generated scripts?

No. All RNMEDIA videos feature a real German native speaker, a real physical product and real usage. No AI voice, avatar or generated presentation is used.

Do you work with real products?

Yes. We only work with real, functional products. Renderings, concepts or prototypes are not sufficient for public explanation.

How long do you need the product?

Typically 2–4 weeks per product, depending on complexity and application scenarios.

Responsibility & Risk

Do you take legal or commercial responsibility?

No. RNMEDIA does not sell products, sign contracts, act as importer or assume legal liability. Our responsibility is public explanation.

What happens if a product has limitations?

We explain them. Hiding limitations creates false expectations, higher return rates and reputational damage.

Can RNMEDIA refuse to produce a video?

Yes. If a product cannot be explained honestly or responsibly, we will not represent it publicly.

Pricing & Payment

Why is there a Product Understanding phase?

Public explanation without real understanding creates risk — for customers and manufacturers alike. This phase is mandatory for all public-facing videos.

Why is prepayment required?

RNMEDIA provides a responsibility-based service, not speculative marketing. Prepayment ensures clear commitment on both sides.

Long-term Cooperation

How long do the videos stay online?

Typically permanently, unless otherwise agreed.

Do you manage YouTube or marketplace accounts?

No. RNMEDIA produces and delivers content. Channel ownership and account management remain with the client.